Crawl Job Fails Because of Missing Def Files

(Doc ID 2308545.1)

Last updated on OCTOBER 11, 2017

Applies to:

Oracle Knowledge - Version 8.5.1 and later
Information in this document applies to any platform.

Symptoms

The log/def files are present for the translation and complilation of the binary log files.  If the def files are not present then this message could appear.


[375526 LogCatalogBuilder(171576)] Event(Code=LOG_STORE_EXCEPTION, id=#5B64309I171576P171574) occurred at 8/24/17 11:34 PM: com.inquira.log.store.LogStoreExceptionDO_NOT_ADDcom.inquira.log
[375526 LogCatalogBuilder (171574)] Log Store Status Message: com.inquira.log.store.LogStoreException: [LogCatalogBuilder @ Thu Aug 24 23:34:59 EDT 2017] (Log File /opt/oracle/products/knowledge/Search/instances/itkm1/production/content/data/log/binary/default/bc0b7632-caea-4a10-b371-2c55b4c34bf30000036.bin Events Database version is 8.6.0.0 is not available you need to download database with name logevent-8.6.0.0.db)
com.inquira.log.store.LogStoreException: [LogCatalogBuilder @ Thu Aug 24 23:34:59 EDT 2017] (Log File /opt/oracle/products/knowledge/Search/instances/itkm1/production/content/data/log/binary/default/bc0b7632-caea-4a10-b371-2c55b4c34bf30000036.bin Events Database version is 8.6.0.0 is not available you need to download database with name logevent-8.6.0.0.db)
at com.inquira.log.store.access.LogFileReaderNew.readHeader(LogFileReaderNew.java:520)
at com.inquira.log.store.access.LogFileReaderNew.init(LogFileReaderNew.java:182)
at com.inquira.log.store.access.LogFileReaderNew.<init>(LogFileReaderNew.java:132)
at com.inquira.log.store.access.LogFileReader._loadRealLogReader(LogFileReader.java:157)

Changes

If these files have disapeared during a patch or if there are no copies of the file in any environment then please open a SR to Oracle Support. 

Cause

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