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Problem with "clear" Button Action on the "Allocate Adjustment" Page (Doc ID 2308694.1)

Last updated on JANUARY 27, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and later
Information in this document applies to any platform.

Symptoms

On :  7.5.0.17.0 version, Customer Care

There were two issues with the "clear" button on the "Allocate Adjustment" page:

1) In case of Unallocated Credit Adjustment, the remaining amount got changed to positive(debit) after clear button clicked.



2) In case of Unallocated Credit Adjustment of more than 1000, the remaining amount itself became as 1 (positive sign again) instead of showing original credit amount.

Cause

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In this Document
Symptoms
Cause
Solution
References


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