Thumbnail Creation Failed For Some Proxies

(Doc ID 2308894.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

Oracle DIVAdirector - Version 5.3 and later
Information in this document applies to any platform.

Symptoms

On : 5.3 version

Some objects are referenced in DivaDirector but thumbnails are not created.

STEPS
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The issue cannot be reproduced.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot find the thumbnails for some archived objects in the DivaDirector GUI

Cause

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