Error 'No mapping for the Unicode character exists in the target multi-byte code page' When Attempting to Login to P6 Professional
(Doc ID 2309045.1)
Last updated on DECEMBER 03, 2019
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 and laterPrimavera P6 Professional Project Management - Version 15.2.0.0 and later
Information in this document applies to any platform.
Symptoms
When attempting to login to P6 Professional the following error occurs:
DelayedMemo: table=(UserSetting), sql=(select user_data FROM userdata WHERE user_data_id=:user_data_id), Exception=(No mapping for the Unicode character exists in the target multi-byte code page)
After selecting OK a second error occurs:
Exception EEncodingErrorin module PM.exe at 000000000005602F, No mapping for the Unicode character exists in the target multi-byte code page.
The issue can be reproduced at will using the following steps:
- Login to P6 Professional.
- Observe first error.
- Click OK.
- Observe second error.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |