Error:"No mapping for the Unicode character exists in the target multi-byte code page" When Attempting to Login to P6 Professional

(Doc ID 2309045.1)

Last updated on OCTOBER 02, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional the following error is observed:

DelayedMemo: table=(UserSetting), sql=(select user_data FROM userdata WHERE user_data_id=:user_data_id), Exception=(No mapping for the Unicode character exists in the target multi-byte code page)

After selecting 'OK' the 2nd error is presented:

Exception EEncodingErrorin module PM.exe at 000000000005602F, No mapping for the Unicode character exists in the target multi-byte code page.


Steps To Duplicate:

  1. Launch P6 Professional
  2. Provide login credentials
  3. Observe error

Cause

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