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"Internet Explorer cannot display the webpage" Error Encountered While Navigating in ALM 8.x (Doc ID 2309253.1)

Last updated on MARCH 05, 2018

Applies to:

Oracle Financial Services Asset Liability Management - Version 8.0.0 and later
Information in this document applies to any platform.
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)
Oracle Financial Services Asset Liability Management (ALM)
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Enterprise Performance Management (EPM)

Symptoms

After installing OFSAA ALM pack 8.0.2, customer encountered display errors in User Interface (UI) while navigating to following sections of the application:
1. Batch Execution Rights
2. Write Protected Batch

ERROR
"Internet Explorer cannot display the webpage"
or
Interface Error - Recover Webpage Warning [6056]

The issue can be reproduced at will with the following steps:
1. Login to OFSAA GUI, as OFSAAADMN user
2. Select ALM from the Applications list
3. From the Common Object Maintenance section on the left hand side, select Operations -> Batch Execution Rights.
4. Similar issue is encountered when navigating to Object administration-> Select applicable INFODOM -> OFSAAI -> Object Administration -> Utilities -> Write Protected Batch.

Cause

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In this Document
Symptoms
Cause
Solution


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