Convergence Patch Upgrade Fails Due to Missing SaveState File

(Doc ID 2309319.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Information in this document applies to any platform.

Symptoms

Convergence Patch upgrade performed using 'commpkg upgrade' can fail if the silent configuration (saveState) file is missing.

The saveState file is created in the Convergence_Home/data/setup/Iwc-config-YYYYMMDDHHMMSS directory, where YYYYMMDDHHMMSS represents the date and time of the saveState file.

For more detail, refer to the document on Upgrading Convergence.

Here is a sample extract of messages that appear on screen when performing 'commpkg upgrade':

 

Cause

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