My Oracle Support Banner

High CPU Utilization On ECE When Customer Loader Fails With Error (Doc ID 2309328.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.3.0 and later
Information in this document applies to any platform.

Symptoms

During customer loading if there are any exceptions occurred (Ex, missing Balance element in ECE cache) Customer loader thread was not stopped in ECE nodes which is causing memory spike and the nodes are becoming unstable.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.