When P6 Web Starts, the Following Error Appears in the P6WebAccess Log File: "Outside In SDK is not configured".

(Doc ID 2309409.1)

Last updated on OCTOBER 17, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 17.8.0.0 and later
Information in this document applies to any platform.

Symptoms

When P6 Web starts, the following error message appears in the P6WebAccess log file:

ERROR

Sep-13-2017 15:23:01 728, EDT [ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)' ERROR com.primavera.infr.srvcs.outsidein.OutsideInHelper ?:? null
Sep-13-2017 15:23:01 728, EDT [ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)' ERROR com.primavera.infr.srvcs.outsidein.OutsideInHelper ?:? null
Sep-13-2017 15:23:01 728, EDT [ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)' ERROR com.primavera.infr.framework.outsidein.OutsideInConverterImpl ?:? OutsideIn is not configured correctly
com.primavera.infr.framework.outsidein.OutsideInServiceException: Outside In SDK is not configured.

STEPS

The issue can be reproduced at will with the following steps:
1. Start P6 Web.
2. Observe reported error in the P6WebAccess.html file.

BUSINESS IMPACT

The issue has the following business impact:
Instructions need to be provided to clear the reported error.

Changes

 

Cause

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