Information Differences Between Event Details and Event Browser

(Doc ID 2309575.1)

Last updated on OCTOBER 09, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.17.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.17.0 version, Customer Center

The user has upgraded BRM from 7.4 PS14 to BRM 7.5 PS17 and found there were differences between Event Details and Event Browser.

ACTUAL BEHAVIOR
---------------------------
After sorting on date, the opened detail was different from the selected event.

EXPECTED BEHAVIOR
-------------------------------
The event detail should match to the selected event.

STEPS
-----------------------
1. open a customer account on BRM 7.5 PS17 Customer Center
2. go to Event Browser
3. click on some events and select to open the event details, events are matching OK
4. sort items by date
5. click on some events and select to open the event details, events are not matching
 

Changes

 

Cause

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