CCG 5.5.1 Error 500--Internal Server Error - Failed to compile JSP /jsp/amprofiles.jsp

(Doc ID 2309764.1)

Last updated on SEPTEMBER 21, 2017

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.1 version, Install, Migration, Upgrade

When attempting to navigate in CCG Application post install
the following error occurs.

ERROR
-----------------------
Error 500 – Internal Server Error


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. When signed in to CCG as amadmin user
2.
Navigating to Home > User Profile
Jobs > Scheduled Jobs
Administrator > Security Groups
Administrator > Tablespaces
Administrator > System Profile

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot .

Cause

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