WIP Edit Plugin (12.5) Crashing, But Wip Edit Plugin (12.1 ) Is Not

(Doc ID 2310303.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

Oracle Documaker - Version 12.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.5 version, WipEdit

ACTUAL BEHAVIOR
---------------
WIP Edit Plugin (12.5) crashing, but Wip Edit Plugin (12.1 ) is not. 

I can successfully edit a transaction using a machine with the WIP Edit Plugin 12.1, but editing the same transaction with a machine using the 12.5 plugin fails.


EXPECTED BEHAVIOR
-----------------------
User should be able to edit a transaction using WipEdit 12.5.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. the plugin loads to the Document tab.
2. hop over to the Addressees tab, again, everything functions.
3. Hopping back to the Document tab to Preview and the plugin hangs ... then eventually crashes.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, system crashes during processing.

Cause

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