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Configure CCG Agent "ERROR Please Confirm Database Host, Database Port, Database SID, SYSTEM Password, and ORA-12650 (Doc ID 2310342.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.


On : 5.5.1 version, Install, Migration, Upgrade

When attempting to save new ERP data for DEV in the Agent screen
the following error occurs.

 Please confirm Database Host, Database Port, Database SID, SYSTEM Password

The issue can be reproduced at will with the following steps:
1.Navigate to Administrator >ERP instances > Edit the ERP instance > Edit CCG Agent > Complete the fields > click on save button > Type the CCG agent user id and password > click on proceed button > then the error appears.

The issue has the following business impact:
Due to this issue, users cannot proceed with to configure the ERP instance.


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