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Configure CCG Agent "ERROR Please Confirm Database Host, Database Port, Database SID, SYSTEM Password, and ORA-12650 (Doc ID 2310342.1)

Last updated on SEPTEMBER 11, 2020

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.1 version, Install, Migration, Upgrade

When attempting to save new ERP data for DEV in the Agent screen
the following error occurs.

ERROR
-----------------------
 Please confirm Database Host, Database Port, Database SID, SYSTEM Password


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Navigate to Administrator >ERP instances > Edit the ERP instance > Edit CCG Agent > Complete the fields > click on save button > Type the CCG agent user id and password > click on proceed button > then the error appears.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot proceed with to configure the ERP instance.

Cause

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In this Document
Symptoms
Cause
Solution
References


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