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Error Message on Suspense Payment Error (Doc ID 2310408.1)

Last updated on OCTOBER 12, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On : BRM

In a scenario of allocating suspended payment in different currency, instead of returning a general error message, a detailed error message is expected so that business can differentiate whether it is a real system error or any data entry error.

Actual : "The system is unable to complete the task. Contact your supervisor."
Expected : "Payment is not recorded for correct account error."

1) Create a account in 840 currency
2) Create a suspense payment in 36 currency using BCUI
3) Try to allocate the A$ currency suspended payment to USD currency account using BCUI




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