Import Fails with FATAL error

(Doc ID 2311042.1)

Last updated on SEPTEMBER 25, 2017

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.6.0 version, Import(PC)

When attempting to import BOM and AML,
the following error occurs.

ERROR
-----------------------
<end-import timestamp="09/06/2017 11:35:59 CST" fatal="true">Complete import.</end-import>

SERVER LOG
-----------------------
java.lang.NullPointerException
at com.agile.pc.common.pcimport.SiteChangeObj.<init>(SiteChangeObj.java:24)
at com.agile.imp.pc.adapter.item.ItemBatchHandler.resetRedlines(ItemBatchHandler.java:5940)
at com.agile.imp.pc.adapter.item.ItemBatchHandler.addToAffectedItems(ItemBatchHandler.java:4689)
at com.agile.imp.pc.adapter.item.ItemBatchHandler.updateExistingObjs(ItemBatchHandler.java:509)
at com.agile.imp.pc.adapter.BatchHandler.processConfirmedBatch(BatchHandler.java:347)
at com.agile.imp.pc.adapter.item.ItemBatchHandler.processBatchImpl(ItemBatchHandler.java:266)
at com.agile.imp.pc.adapter.BatchHandler.processBatch(BatchHandler.java:152)
at com.agile.imp.api.BatchManager.processBatch(BatchManager.java:477)
at com.agile.imp.api.BatchManager.preProcessBatch(BatchManager.java:462)
at com.agile.imp.api.BatchManager.importLifecycleEvent(BatchManager.java:299)
at com.agile.imp.LifecycleManager.fireEvent(LifecycleManager.java:217)
at com.agile.imp.LifecycleManager.fireEndType(LifecycleManager.java:158)
at com.agile.imp.ImportController.perform(ImportController.java:659)
at com.agile.imp.ImportController.doImport(ImportController.java:756)
at com.agile.imp.xpediagui.modules.ImportRunnerImpl$1.run(ImportRunnerImpl.java:49)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:326)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:137)
at weblogic.security.Security.runAs(Security.java:41)
at com.agile.admin.vendor.weblogic.WeblogicServerAdapter.doAs(WeblogicServerAdapter.java:240)
at com.agile.imp.xpediagui.modules.ImportRunnerImpl.run(ImportRunnerImpl.java:58)
at java.lang.Thread.run(Thread.java:745)

 




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Import BOM or AML from Web Client



Cause

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