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Roles And Privilege Summary Report Is Failing (Doc ID 2311395.1)

Last updated on MAY 06, 2021

Applies to:

Oracle Agile Product Collaboration - Version 9.3.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.4.0 version, Standard reports

The execution of “Roles and Privilege Summary” Report fails from the web client with the following message( See below error section)

Privileges seem to be set correctly and this occurs with two different users in the Production environment.


ERROR
-----------------------
 ERROR: An unexpected error occurred during report output generation. Please contact your system administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Agile Web Client
2. Click Report - Standard Report - Roles and Privilege Summary Report

Cause

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In this Document
Symptoms
Cause
Solution


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