ISS Admin User Unable To Connect To MS Store Seeing Error: "MessagingException: [AUTHENTICATIONFAILED] Access control filter on user forbids connection"

(Doc ID 2311771.1)

Last updated on SEPTEMBER 28, 2017

Applies to:

Oracle Communications Messaging Server - Version 8.0.1 and later
Oracle Communications Indexing and Search Service - Version 1.0.5.18.0 and later
Information in this document applies to any platform.

Symptoms

Using:  Oracle Communications Messaging Server 8.0.1.2.20170607 64bit (built Jun 7 2017)
            Indexing and Search Service 1.0.5.30.0

Seeing the below errors from both ISS (from the 'checkIss' command output) and Messaging Server:

/san/jiss/bin/checkIss

 

Cause

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