Unifier Mobile App - Issue When The Workflow Contains Conditional Routing

(Doc ID 2311927.1)

Last updated on OCTOBER 16, 2017

Applies to:

Primavera Unifier Cloud Service - Version 17.7 to 17.9.0.0 [Release 17.7 to 17.9]
Primavera Unifier - Version 17.7 to 17.9.0.0 [Release 17.7 to 17.9]
Information in this document applies to any platform.

Symptoms

When creating new Record for a Business Process that has a workflow configured for conditional routing, the following error occurs within the Unifier mobile application:

ERROR
----------------------
Unable to create record. Cannot create workflow process.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login into the Unifier mobile application.
2. Navigate to the Shell and then drill down to the affected BP.
3. Attempt to create a new BP record

Changes

 

Cause

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