Context Roles Are Not Displaying after Applying Latest Patch - 10.2.0.28

(Doc ID 2311929.1)

Last updated on OCTOBER 05, 2017

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.27 to 10.2.0.28 [Release 10.0]
Information in this document applies to any platform.

Symptoms

Actual Behavior
Originally introduced in a 10.2.0.27 hotfix and 10.2.0.28 GA release.

When users add a new Application for an Employee/Client, the Application does not show up in the Context Roles for that Employee/Client.
After logging in again, maybe one of three context roles shows up, but still not all of them.

Expected Behavior
New Roles should display immediately once they are added

Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Select an Employee/Client
2. Add a new Application
3. Open the Context Roles

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms