ECAD Connector Module Does Not Work With Introductory Revision for Japanese Users

(Doc ID 2311985.1)

Last updated on SEPTEMBER 28, 2017

Applies to:

Oracle Agile PLM ECAD Connector - Version 3.5.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

ECAD connector operation is not working for item with introductory revision when operated by Japanese user

 

Expected Behavior

ECAD connector operation to work for item with introductory revision when operated by Japanese user

 

What is Working

When logged in by user whose language setting is "English", file name to checkout shows up

Steps

  1. Start Dashboard
  2. Login with user whose language preference is "Japanese" in Agile
  3. Start Get Files
  4. Select Add item number...
  5. Input Item Number, and OK
  6. Gets message:
    Error retrieving object data.
    subExceptions:

Cause

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