Unreadable Characters When Running Runinstaller.sh or Eppmconfig.sh for P6 16.2

(Doc ID 2312101.1)

Last updated on OCTOBER 13, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

Using Redhat Linux 7.2 and XMING

When running the P6 EPPM Configuration Wizard (./eppmconfig.sh) the welcome screen launches, but, the characters are unreadable.

Example:




  • Same issue occurs with the database configuration wizard (dbconfig) as well as the P6 Administrator (adminpv)
  • When running the ./runinstaller to install P6 EPPM, the following is also displayed:
    • Checking swap space: must be greater than 500 MB. Actual 2047 MB Passed
      Checking monitor: must be configured to display at least 256 colors
        >>> Could not execute auto check for display colors using command /usr/bin/xdpyinfo. Check if the DISPLAY variable is set. Failed <<<<

 

Changes

 

Cause

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