Scheduler Did Not Assign Work As Expected After Suspending an Activity
(Doc ID 2312148.1)
Last updated on NOVEMBER 14, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 2.2 to 2.3]
Oracle Real-Time Scheduler - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 2.2 to 2.3]
Information in this document applies to any platform.
One of the crews had a fully booked shift of assigned work. The Crew suspended a Field Activity and the Return time was set to 3pm. It appears all assigned work became unassigned at that time and the shift showed a gap in the shift schedule. Work should have filled-in between.
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