My Oracle Support Banner

RPAS Fusion Client: An Unexpected Error Is Displayed when Select Different Workbook in Alert Mgr Wizard (Doc ID 2312363.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Retail Predictive Application Server - Version 15.0.2 and later
Information in this document applies to any platform.


In Oracle Retail Predictive Application Server (RPAS) Fusion Client (FC), when opening New Workbook from Alert Mgr for a selected alert, the selected workbook does not open. Instead, there is an error and then a different workbook opens. The error is:

If the user selects 'Ok' and continues, after the wizard is finished, the workbook that is created is the one that was selected by default before the user selected a different one.

Steps to Recreate:

1. Select an alert in Manage Alert.
2. Select "None" as optional alert.
3. Select a different workbook than the default.
Note that the error occurs.
4. Click "Ok", and finish the wizard.
Note that the workbook opened is not the selected one .




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.