Error "Page Can Not Be Loaded" When Try to Open DWG 2013-2014 AutoCAD File

(Doc ID 2313051.1)

Last updated on OCTOBER 16, 2017

Applies to:

Oracle AutoVue 3D Professional Advanced - Version 21.0.0 and later
Oracle AutoVue 2D Professional - Version 21.0.0 and later
Oracle AutoVue Electro-Mechanical Professional - Version 21.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to open DWG 2013-2014 AutoCAD file in Autovue, the following error occur:

Error

Page can not be loaded

 

Expected Behavior

DWG 2013-2014 AutoCAD file should be properly loaded and displayed in Autovue the same as in native application.


Steps

The issue can be reproduced at will with the following steps:
1. Login to Autovue
2. Try to open a DWG 2013-2014 AutoCAD file
3. File not open and error message occur.

Cause

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