The RTK_KEY Record '?DELETE_MANU_COUNTRY_ID' From RTK_ERRORS Table Does Not Get Updated On RMS

(Doc ID 2313213.1)

Last updated on OCTOBER 10, 2017

Applies to:

Oracle Retail Merchandising System - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

The RTK_KEY record '?DELETE_MANU_COUNTRY_ID' from RTK_ERRORS table has the following RTK_TEXT message: "If you continue, this Item-Supplier-Country Of Manufacture relationship will be deleted. Do you want to continue?"
However, the application shows the following text: "If you continue, this Item-Supplier-@COM relationship will be deleted. Do you want to continue?" when user tries to delete the item country manufacture.
As per design, the application error text should be extracted from RTK_ERROR table. If the message is updated then the Oracle Retail Merchandising System(RMS) should display new updated error message.

Steps to recreate:

  1. Look for '?DELETE_MANU_COUNTRY_ID' message in RTK_ERRORS table: "If you continue, this Item-Supplier-Country Of Manufacture relationship will be deleted. Do you want to continue?"
  2. Edit an existing item
  3. Go to countries of manufacture screen and delete the existing record
  4. The application error message is different than the text from RTK_ERRORS table: "If you continue, this Item-Supplier-@COM relationship will be deleted. Do you want to continue?"

 

Cause

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