My Oracle Support Banner

Currency Code Field Is Missing On Financial Transaction Information Zone (Doc ID 2313556.1)

Last updated on MARCH 08, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 to 2.4.0.1.0 [Release 2.4]
Information in this document applies to any platform.

Symptoms

**Any examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:

CCB/CC&B - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
JVM - Java Virtual Machine
XAI - XML Application Integration
JSP - Java Server Page
JMX - Java Management Extensions

Problem Description

---------------------------------------------------
Currency code field missing is logged on the Financial Information zone when loading an account in control central.
Issue is random so it's not always possible to replicate the issue, normally a restart of the environment work but now it's not working and system become unavailable because of this.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.