Currency Code Field Is Missing On Financial Transaction Information Zone

(Doc ID 2313556.1)

Last updated on OCTOBER 05, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.4.0.1.0 to 2.4.0.1.0 [Release 2.4]
Information in this document applies to any platform.

Symptoms

Problem Description

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Currency code field missing is logged on the Financial Information zone when loading an account in control central.
Issue is random so it's not always possible to replicate the issue, normally a restart of the environment work but now it's not working and system become unavailable because of this.

Changes

 

Cause

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