Saved Search with Search Criteria having Multiple Attribute with Prompt Checked Show Single Attribute Only and Does not Return Rows on Workflow Change Status Window (Doc ID 2313590.1)

Last updated on OCTOBER 03, 2017

Applies to:

Symptoms

Actual Behavior
Saved Search with multiple attribute set with Prompt : checked to search
criteria display single attribute only and search does not return any result.
When clicking the saved search from left pane on Web Client Searches, it can
display all attribute as search criteria. However, when go to Change object
Workflow Change Status window and click "Launch the Palette" on
Approvers/Acknowledgers/Observers and Click "Execute a Saved Search" for
saved search, issue occurs.

Issue occurs on Agile PLM 9.3.5 and 9.3.6 but does not occur on 9.3.2.

Expected Behavior
Saved Search with multiple attribute set with Prompt : checked to search
criteria display all attribute during search and returns search result.

Step

1. Login to Web Client and create a new search
   
   Users : User : Object Search
   User ID : Contains : Prompt (check) :      And
   First Name : Contains : Prompt (check) :
   
   
2. Click Save As button and save search name : test search in Global Search folder
3. Click test search on left pane
   
   User ID Contains :
   First Name Contains :
   
   
4. Now go to Change : C00001
5. Go to Workflow tab
6. Click Add Reviewers
7. Click "Lauch the Palette" on Approvers
8. 8Click "Execute a Saved Search"
9. Click Global Search > test search. Only 1 row is shown.
   
   User ID :
   
   
10. Enter User ID : admin and search
11. No record retrieved

Cause