My Oracle Support Banner

Wrong Dates In Billing Care Suspense Payment Details Screen (Doc ID 2313823.1)

Last updated on JUNE 18, 2022

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


Incorrect suspended date display in suspense payment details screen for Billing Care.

1) Create an account on 1st Aug
2) Post a payment on 14th Aug with "check date" as 12th Aug
3) Move the payment to suspense on 20th Aug
4) Verify the dates in the payment details on the suspended payment

Actual Result
Suspended Date: 14th Aug
Payment Date: 12th Aug
Check Date: 12th Aug

Suspended Date (next to text suspended): 20th Aug
Payment by Check Date (below the payment amount): 14th Aug
Check Date in Details Sections: 12th Aug


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.