Change Owner From IM Console Content Preview Does Not List Correct Users

(Doc ID 2314199.1)

Last updated on OCTOBER 15, 2017

Applies to:

Oracle Knowledge - Version 8.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to "Change Owner" From the IM Console Content Preview, the "Change Owner" selection box does not list all of the correct users that it should.

If you compare the list of users in the "Change Owner" dialog box in the Content Preview Page vs the users listed when choosing "Change Owner" when performing a bulk update of ownership you can see that there is a difference in what users can be selected.

Changes

 None

Cause

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