NullPointerException When Adding/Saving Role

(Doc ID 2314563.1)

Last updated on OCTOBER 05, 2017

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.0.2.1 and later
Information in this document applies to any platform.

Symptoms

On : 11.0.2.1 version, General

When adding/saving a role, the screen shows that the system is working in the back end. However no confirmation message is received. When looking in the SystemOut.log file, the error received is :

ERROR
-----------------------
Caused by: java.lang.NullPointerException
at com.adminserver.sre.bll.BaseScreenEventProcessorBll.setValue(BaseScreenEventProcessorBll.java:343)
at com.adminserver.sre.bll.generatedClasses.OnSubmitProcessor_RoleScreen_e03647e0a8753b6b8f6fd159025d487c.processEvents(OnSubmitProcessor_RoleScreen_e03647e0a8753b6b8f6fd159025d487c:56)
at com.adminserver.sre.bll.generatedClasses.OnSubmitProcessor_RoleScreen_e03647e0a8753b6b8f6fd159025d487c.processSubmit(OnSubmitProcessor_RoleScreen_e03647e0a8753b6b8f6fd159025d487c:42)
at com.adminserver.sre.bll.ScreenEventBll.processSubmit(ScreenEventBll.java:156)
... 74 more
 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Click on PolicyRoles. Select Contingent Owner and click save. Nothing happens on the screen – should receive a confirmation that the save was successful. Also you can try to add another Contingent Owner Role and you will get the error. The role will not be saved.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Blocking users from adding roles to policies.

Changes

 

Cause

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