Field Datatype Client Does Not Support New Client Creation.

(Doc ID 2314566.1)

Last updated on OCTOBER 05, 2017

Applies to:

Oracle Insurance Policy Administration J2EE - Version 11.0.2.1 and later
Information in this document applies to any platform.

Symptoms

On : 11.0.2.1 version, Client

ACTUAL BEHAVIOR
---------------
Configure an activity field with the datatype Client. Select the icon on the activity detail screen for the client field type. Select the New Client link. The expected behavior is that the user can create and save a new client. Actual result is nothing happens when the link is selected.

EXPECTED BEHAVIOR
-----------------------
The New Client link should allow for the creation of a new client.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
 Configure an activity field that is data type client e.g.


ClientField
Client Field
Client


Add that activity to a policy. Select the Client icon. Select the New Client link...

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, clients cannot be created via activity processing with field datatype client.

Changes

 

Cause

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