CC&B Customers: Availability Of Requested Fixes
(Doc ID 2314599.1)
Last updated on AUGUST 19, 2024
Applies to:
Oracle Utilities Customer Care and BillingInformation in this document applies to any platform.
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**Examples provided in this article do not represent real life personal/confidential information**
**Disclaimer:** This KM article may include the following abbreviations:
CCB - Oracle Utilities Customer Care and Billing
SP - Service Pack
Effective immediately, CC&B Product Development will make requested fixes available in the latest available service pack for any supported code line.
Example: a bug logged against v2.4.0.2 (v2.4 SP2) will be fixed in v2.4.0.3 (v2.4 SP3) if SP3 is the latest available service pack for v2.4 code line.
Example: a bug logged against v2.7.0.1 (v2.7 SP1) will be fixed in v2.7.0.3 (v2.7 SP3) if SP3 is the latest available service pack for v2.7 code line.
Customers should therefore be requested and encouraged to upgrade to a more current version.
Information about planned and released service packs can be found in the following KM article:
Oracle Utilities Customer Care & Billing (CC&B) Available Service Packs (Doc ID 602423.1)
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