Collect Shipment And Booking History Fails with ORA-00054

(Doc ID 2314610.1)

Last updated on OCTOBER 05, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.3.1 and later
Information in this document applies to any platform.

Symptoms

Using Oracle Demantra Demand Management / Collect Shipment and Booking History
When attempting to perform Collect Shipment and Booking History
the following error occurs:

ERROR
-----------------------
Deleting data from sales staging table - DEMANTRA_SCHEMA_NAME.T_SRC_SALES_TMPL
Exception: msd_dem_collect_history_data.collect_history_data - 
ORA-00054: resource busy and acquire with NOWAIT specified or timeout expired

-- Steps To Reproduce:

Customer states the issue can be reproduced at will at customer site with the following steps:
1. Run concurrent request set Collect Shipment and Booking History
2. Inspect the log file for the MSDDEMCHD request
3. Observe the noted error

Cause

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