My Oracle Support Banner

RPAS FC: Data Fetch Hangs Upon WB Build Due to Saved Formats from Large Resolution Display (Doc ID 2314730.1)

Last updated on MARCH 13, 2019

Applies to:

Oracle Retail Predictive Application Server - Version 15.0.2 and later
Information in this document applies to any platform.


Data fetch is hanging and Fusion Client locks up after an Admin user has saved a format for a template on a computer at high resolution, then a user logons and builds a workbook with a lower resolution machine.

This is causing severe operational issues at customer site.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.