RPAS FC: Data Fetch Hangs Upon WB Build Due to Saved Formats from Large Resolution Display

(Doc ID 2314730.1)

Last updated on OCTOBER 24, 2017

Applies to:

Oracle Retail Predictive Application Server - Version 15.0.2 and later
Information in this document applies to any platform.

Symptoms

Data fetch is hanging and Fusion Client locks up after an Admin user has saved a format for a template on a computer at high resolution, then a user logons and builds a workbook with a lower resolution machine.

This is causing severe operational issues at customer site.

Changes

 

Cause

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