"TRAN_OUT_BAL" Error Occurs for RTLOG Transaction Having GL or LB Items Although Zero Balance Is Displayed on ReSA Transaction Detail Screen

(Doc ID 2314937.1)

Last updated on OCTOBER 10, 2017

Applies to:

Oracle Retail Sales Audit - Version 13.0.7 and later
Information in this document applies to any platform.

Symptoms

When attempting to load an RTLOG file with transactions having items with fraction quantity (item selling unit of measure is GL or LB), “TRAN_OUT_BAL” error occurs although zero balance is displayed on ReSA Transaction Detail screen (satrdetl).

Steps to recreate:

  1. Load a sales transaction in ReSA for gallons items (item selling unit of measure is GL or LB)
  2. Look in the SA_ERROR table for the loaded transactions and see the "TRAN_OUT_BAL" error.
  3. Open ReSA Transaction Detail screen (satrdetl) and view the transaction.
  4. Even zero balance, the transaction was error out with "TRAN_OUT_BAL" error.

 

Cause

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