Primavera Gateway Error "HTTP Error" When Testing SAP Deployment Connection

(Doc ID 2315099.1)

Last updated on OCTOBER 06, 2017

Applies to:

Primavera Gateway - Version 17.7 and later
Information in this document applies to any platform.

Symptoms

When attempting to run the Test Connection for SAP in Primavera Gateway, the following error occurs.

ERROR
-----------------------
In Primavera Gateway UI:

HTTP error:


In Primavera Gateway log:

JCO_ERROR_LOGON_FAILURE: Name or password is incorrect (repeat logon) on <system info>


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Edit the SAP deployment or create a new SAP deployment
2. Set the Calling Method to JCO-ApplicationServer
3. Enter the UserName, Password and SAP Instance Number
4. Click the Test Connection button

Changes

 

Cause

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