Older Events not Getting Captured Though ITEMs are Captured in the Invoicing

(Doc ID 2315175.1)

Last updated on OCTOBER 11, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.13.0 and later
Information in this document applies to any platform.

Goal

On Oracle Communication Billing and Revenue Management (OCBRM) version 7.5.0  PatchSet 13, older Events (e.g. an item of Aug-2017, which had an event of Apr - 2017) are not getting captured though ITEMs are captured in the Invoicing.

It is observed that all events related to items are not getting captured in the invoicing.

Item to refer:
ITEM POID - 303940221438687888
ITEM TYPE - /item/payment

Customer had an item of Aug-2017, which had an event of Apr - 2017. As per the search flist, it found that the start date is being fetched as 27th May 2017. Below is the snapshot of the log:


Qn1: How the Date ranges are being fetched to extract the EVENTS Arrays?
Qn2: Is the 60 Days configurable one or is it default setting?
Qn3: Why the default value is set as 60 days? And can it be a configurable parameter to this field?
 

Solution

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