P6 Professional Standalone Login and Opening New Projects Is Very Slow

(Doc ID 2315481.1)

Last updated on OCTOBER 13, 2017

Applies to:

Primavera P6 Professional Project Management - Version 16.2.9.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

When logging into P6 Professional AND/OR opening projects, while connected to a standalone database, there is a significant delay.

ADDITIONAL

The delays started after upgrading. 

EXPECTED BEHAVIOR

For the login and/or opening of projects to not be delayed.

STEPS

The issue can be reproduced at will with the following steps:
1. Log into P6 Professional.

2. Observe a delay.

3. Open a project.

4. Observe a delay.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users experience long waits during login and when opening projects.

Changes

 The P6 Professional Client was recently upgraded.

Cause

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