Device & Symbol Details Not Showing in Trace Tool for Non-electrict Objects

(Doc ID 2315607.1)

Last updated on DECEMBER 12, 2017

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.0.0 to 2.3.0.1.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 2.3.0.0.0 to 2.3.0.1.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

There are few landbase objects and pole objects which are selectable to open the Trace tool. The trace tool is showing no data for "Device Details" and the "Symbol Details" area.


Expect that these sections should still show information for the object.



Steps to reproduce the issue:

1. Launch the NMS and open the Viewer
2. Bring some landbase map with pole displayed
3. Select an object and bring up the Trace Tool
4. Expand it to display more details.

Changes

 

Cause

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