PRA Hangs/Freezes When Opening the Risk Register

(Doc ID 2315612.1)

Last updated on OCTOBER 09, 2017

Applies to:

Primavera Risk Analysis - Version 8.7.0056 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The Risk Register does not load when launching and the program freezes/hangs and needs to be forced quit.

EXPECTED BEHAVIOR
-----------------------
Expect the Risk Register to load when launched.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Launch PRA.
2. Open a new plan.
3. Launch Risk Register.
4. Nothing will happen and program will freeze.

Cause

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