Documaker 12.5 EE DWS Web Service Quit Responding

(Doc ID 2315713.1)

Last updated on OCTOBER 16, 2017

Applies to:

Oracle Documaker - Version 12.5 and later
Information in this document applies to any platform.

Symptoms

The WebLogic server service is timing out with this error:

"The server dmkr_server is in an incompatible state."
"All of the servers selected are currently in a state which is incompatible with this operation or are not associated with a running Node Manager or you are perform the action requested. No action will be performed."

Additional Errors in include:

Errors in the dmkr_server.log indicate problems making connections to the database as well as out of memory errors.

<Info> <Common> <infprod.jqbdd.com> <dmkr_server> <[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <3107bdaeecbafe0f:-34c7411:15e536061f9:-8000-0000000000017074> <1505376165213> <BEA-000628> <Created "1" resources for pool "dmkr_asline", out of which "1" are available and "0" are unavailable.>
<Info> <JDBC> <infprod.jqbdd.com> <dmkr_server> <[ACTIVE] ExecuteThread: '3' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <3107bdaeecbafe0f:-34c7411:15e536061f9:-8000-0000000000017072> <1505376165214> <BEA-001128> <Connection for pool "dmkr_asline" has been closed.>

 

<Error> <Socket> <infprod.jqbdd.com> <dmkr_server> <ExecuteThread: '2' for queue: 'weblogic.socket.Muxer'> <> <> <3107bdaeecbafe0f:-34c7411:15e536061f9:-8000-000000000001742c> <1505385365328> <BEA-000429> <Muxer received error: Java heap space
java.lang.OutOfMemoryError: Java heap space.

 

Exception in thread "[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'" java.lang.OutOfMemoryError: PermGen space
Exception in thread "Timer-1" java.lang.OutOfMemoryError: PermGen space
<Critical> <WebLogicServer> <BEA-000386> <Server subsystem failed. Reason: java.lang.OutOfMemoryError: PermGen space
java.lang.OutOfMemoryError: PermGen space

Cause

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