ECE Throws PRODUCT_NOT_FOUND And DGW Returns DIAMETER_USER_UNKNOWN Instead DIAMETER_RATING_FAILED

(Doc ID 2315731.1)

Last updated on OCTOBER 11, 2017

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.2.0 to 11.3.0.4.0 [Release 11.3.0]
Information in this document applies to any platform.

Symptoms

On : 11.3.0.2.0 version, Rating business logic

ACTUAL BEHAVIOR
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When ECE does not find any product associated with specific combination of Service & Event, it sends the following response:



The above response is correct, but when informs to the network in CCA, the message says "DIAMETER_USER_UNKNOWN (5030)".

 

EXPECTED BEHAVIOR
-----------------------
for example: "DIAMETER_RATING_FAILED (5031)".


Cause

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