Search by 'Delete Pending' Status Returns No Results Eventhough Data Exists

(Doc ID 2315780.1)

Last updated on OCTOBER 15, 2017

Applies to:

Oracle Retail Merchandising System - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

 If user search the item with ‘Delete Pending’ status ,system doesn’t return any result eventhough the item with "Delete Pending " status exists. But the search for the other available status works successfully.

Steps To Recreate:

1) Search items: Menu -> Tasks -> Items -> Manage Items.

2) Search by item ID .Search returns results.

3) Searching by the Status: select the ‘Delete Pending’ status of the list and click in button ‘Search’.

4) System doesn’t return any result eventhough the item with "Delete Pending " status exists.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms