Invoice Report Dashboard Keeps Showing Discrepancy When Are Already Resolved
(Doc ID 2315982.1)
Last updated on OCTOBER 31, 2017
Applies to:Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.
On : 16.0.1 version,
After resolving one discrepancy for an invoice having both cost and quantity discrepancy, you observe the invoice dashboard continues to show the resolved discrepancy as active .
You expect the resolved discrepancy to no longer show on the dashboard
The issue can be reproduced at will with the following steps:
1. Create a PO for one item
2. Receive the PO
3. Create a invoice where the item/detail has both qty and cost discrepancy
4. Solve the qty discrepancy only
5. Refresh the invoice report dashbord
6. Check that the quantity discrepancy icon continue being showed.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!