Invoice Report Dashboard Keeps Showing Discrepancy When Are Already Resolved
Last updated on OCTOBER 31, 2017
Applies to:Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.
On : 16.0.1 version,
After resolving one discrepancy for an invoice having both cost and quantity discrepancy, you observe the invoice dashboard continues to show the resolved discrepancy as active .
You expect the resolved discrepancy to no longer show on the dashboard
The issue can be reproduced at will with the following steps:
1. Create a PO for one item
2. Receive the PO
3. Create a invoice where the item/detail has both qty and cost discrepancy
4. Solve the qty discrepancy only
5. Refresh the invoice report dashbord
6. Check that the quantity discrepancy icon continue being showed.
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