Unable to Export on IE11 After RUP is Applied

(Doc ID 2316293.1)

Last updated on DECEMBER 10, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
Cannot export any object through Web Client after RUP is applied on IE11. Other browser such as FireFox and Chrome works.
This issue is observed in Agile PLM 9.3.5 and 9.3.6.

Expect Behavior
Can export any object through Web Client after RUP is applied on IE11.

Steps

  1. Apply any RUP
  2. Login to Web Client with IE11
  3. Search any object and export
  4. "Export in progress", gif picture is rotating forever, never completes.

 

Changes

 

Cause

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