Opening And Loading A Single Project In P6 Professional Takes A Long Time (Up To 2 Minutes)

(Doc ID 2316370.1)

Last updated on OCTOBER 20, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.9.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.9.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Opening and loading a single project in P6 Professional takes a long time (up to 2 minutes). This is occurring in databases with large numbers of WBS Memo records, whether or not they are assigned to the project being opened.  

EXPECTED BEHAVIOR
-----------------------
Open a single project should complete quickly regardless of the total number of WBS Memos assigned to other projects.

STEPS
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The issue can be reproduced at will with the following steps:
1. Login in P6 Pro Client
2. Open a Project


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, P6 Client has bad performance when open project .

Cause

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