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E911_EXTRACT Table Is Not Making Entry For PORT OUT Telephone Numbers Available On Change PSR (Doc ID 2316631.1)

Last updated on JANUARY 02, 2018

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

On : 6.2.1 version, PSR

ACTUAL BEHAVIOR
---------------
E911_EXTRACT table is not making entry for PORT OUT Telephone Numbers available on Change PSR

While creating a change order(PSR), we are updating the Telephone Number type to PORT OUT & creating the change service order. However in this process the the respective Telephone Number is not reflecting/inserted into E911_EXTRACT table with the latest order number.

EXPECTED BEHAVIOR
-----------------------


STEPS
-----------------------
Steps:
1.Create a PSR order for porting out a TN.
2.Add a prov plan with E911 task and send the task to system queue.
3.When the E911 task is complete it does not create a row for NPOUT number in

E911 records, it just marks the disconnected TN as Delete. But when we do
the
same via manual E911 task it creates a row for NPOUT number.




Cause

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In this Document
Symptoms
Cause
Solution
References


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