8.6.6.x : GRC Login Page Is Not Loading - Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[/grc]]
(Doc ID 2316741.1)
Last updated on SEPTEMBER 26, 2023
Applies to:
Oracle Application Access Controls Governor - Version 8.6.6 and laterInformation in this document applies to any platform.
Symptoms
On : 8.6.6 version, Install, Migration, Upgrade
When attempting to upgrade GRC
the following error occurs.
ERROR
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INFO: Deploying web application directory /seapg/app01/app/seapg/aacg/apache-tomcat-7.0.47/webapps/grc
Aug 01, 2017 3:06:43 AM org.apache.catalina.loader.WebappClassLoader validateJarFile
INFO: validateJarFile(/seapg/app01/app/seapg/aacg/apache-tomcat-7.0.47/webapps/grc/WEB-INF/lib/javax.servlet_2.1.0.0_3-0.jar) - jar not loaded. See Servlet Spec 2.3, section 9.7.2. Offending class: javax/servlet/Servlet.class
Aug 01, 2017 3:06:54 AM org.apache.catalina.core.ContainerBase addChildInternal
SEVERE: ContainerBase.addChild: start:
org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Catalina].StandardHost[localhost].StandardContext[/grc]]
at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:154)
at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:90
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Download 8.6.6.6000
2. Upgrade on 8.6.6.5020
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get the instance upgraded to 8.6.6.6000 successfully
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |