Unable to View an Order in CSC

(Doc ID 2317017.1)

Last updated on OCTOBER 12, 2017

Applies to:

Oracle Commerce Service Center - Version 11.2 and later
Information in this document applies to any platform.

Symptoms

A particular order cannot be viewed in CSC with the following NullPointerException.

Reproducible Steps:
1. Log into CSC
2. Open New > Search for Order
3. Type order number in 'Order #"' field
4. Press 'Search' button. Search result shows up with the order.
5. Click on the order. --> The error occurs.

Changes

 

Cause

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