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Getting "null" Message After Logging Into The CC&B Application via Load Balance F5 (Doc ID 2317340.1)

Last updated on JULY 15, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
IE - Internet Explorer
SSO - Single Sign-On

After Logging into the CCB application via load balance F5 some users are getting " null" message .


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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