Error: "Unexpected Error From External Database Driver (1)" Or "Event Code: UEFED-1505-1" When Attempting Export To XLS And Error: "Please Select A Valid File Name" When Attempting To Import From XLS

(Doc ID 2317408.1)

Last updated on NOVEMBER 17, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 7.0 to 15.1.6.0 [Release 7.0 to 15.1]
Primavera P6 Professional Project Management - Version 7.0 to 15.1.6.0 [Release 7.0 to 15.1]
Information in this document applies to any platform.

Symptoms

When attempting to export data to XLS, the following error occurs:

ERROR
-----------------------
Export failed / Excel Export Failed
Unexpected error from external database driver (1)
Please contact your administrator to correct the problem.

OR

ERROR
-------
Event Code: UEFED-1505-1
Message: Unexpected error from external database driver (1)

OR

ERROR
-------
Untranslated ID : 65190

 

When attempting to import data from XLS, the following error occurs:

ERROR
--------
Please select a valid file name

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to P6 Professional
2. Open Project
3. Export/Import to XLS (File > Export / File > Import)
4. Note the issue which occurs



Changes

 

Cause

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